01bet Privacy Policy

This Privacy Policy is issued by 01bet ("01bet," "we," "us," or "our"), the operator of the online gaming platform accessible at https://01bet.live (the "Platform"). 01bet is the data controller responsible for the personal information collected through the Platform and all associated services.

This Privacy Policy applies to all users of the 01bet Platform, including registered players, visitors who browse the site without registering, and any individual who contacts 01bet through our support channels. It covers all personal data collected, processed, stored, and shared in connection with your use of the Platform.

01bet is committed to processing your personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations (IRR), as administered by the National Privacy Commission (NPC).

01bet collects the following categories of personal data from users of the Platform:

2.1 Identity & Contact Information

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Residential address (including barangay, city/municipality, province, and ZIP code)
• Email address
• Mobile phone number
• Nationality and country of residence

2.2 Identity Verification (KYC) Documents

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID, PRC ID, or Voter's ID)
• Proof of address documents (e.g., utility bills, bank statements, or barangay certificates dated within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account, bank statement)
• Selfie or live photo for identity confirmation, where required

2.3 Financial Information

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash mobile number, PayMaya account reference, bank account name and last digits)
• Account balance history and transaction timestamps
• Source of funds declarations, where required for compliance purposes

2.4 Gaming Activity Data

• Game history, including games played, bet amounts, win/loss records, and session durations
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type and version
• Unique device identifiers
• Login timestamps and session activity logs
• Referring URL and pages visited on the Platform

2.6 Communications Data

• Records of your communications with 01bet customer support, including chat transcripts and email correspondence
• Feedback, complaints, and dispute records
• Marketing communication preferences

01bet collects your personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically: When you access and use the Platform, we automatically collect technical and device data through cookies, log files, and similar tracking technologies (see Section 7 for details).
• From third-party payment providers: When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, Metrobank, or other payment partners, we receive transaction confirmation data from those providers.
• From identity verification services: Where we use third-party KYC or anti-fraud service providers to assist with identity verification, we may receive data from those providers about the outcome of verification checks.
• From regulatory and law enforcement authorities: In limited circumstances, we may receive data from government agencies or law enforcement bodies in connection with legal obligations or investigations.

01bet uses your personal data for the following purposes:

01bet does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.

Under the Data Privacy Act of 2012, 01bet processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and 01bet — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and reporting obligations to relevant Philippine regulatory authorities.
• Legitimate interests: Processing is necessary for 01bet's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services — provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

01bet does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud detection and security services, cloud hosting and infrastructure providers, and customer support platform operators. All such providers are contractually bound to process your data only as instructed by 01bet and to maintain appropriate security standards.

6.2 Regulatory and Legal Authorities

01bet may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, as administered by the Anti-Money Laundering Council (AMLC).

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 01bet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

6.4 With Your Consent

We may share your data with third parties in other circumstances where you have given your explicit prior consent to such sharing.

01bet uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the Platform. Here is a breakdown of the types of cookies we use:

01bet does not use third-party advertising or cross-site tracking cookies. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in and using the Platform.

01bet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AML and KYC regulatory requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• Gaming activity logs: Retained for three (3) years from the date of each gaming session, for responsible gaming monitoring and dispute resolution purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for ongoing dispute resolution.
• Technical and device logs: Retained for twelve (12) months from the date of collection, for security and fraud prevention purposes.
• Marketing consent records: Retained for the duration of your consent and for one (1) year after withdrawal of consent, as evidence of compliance.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.

01bet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 01bet Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Encrypted Data Storage: Sensitive personal data, including KYC documents and financial records, is stored in encrypted form on secure servers.
• Access Controls: Access to personal data is restricted to authorized 01bet personnel and service providers on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: 01bet supports and encourages the use of two-factor authentication (2FA) for player accounts to reduce the risk of unauthorized access.
• Regular Security Audits: Our systems and security practices are subject to regular internal and external security reviews and penetration testing.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 01bet will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the DPA.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 01bet:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, stored, and shared. This Privacy Policy fulfils that obligation.
• Right to Access: You may request a copy of the personal data that 01bet holds about you, along with information about how it is being processed.
• Right to Rectification: If any of your personal data held by 01bet is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful — subject to 01bet's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests, on grounds relating to your particular situation.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe that 01bet has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

The 01bet Platform is strictly intended for adults who are twenty-one (21) years of age or older. 01bet does not knowingly collect personal data from individuals under the age of 21. The minimum legal age for participation in casino-style gambling in the Philippines is 21 years, and 01bet enforces this requirement through mandatory age verification during the registration and KYC process.

If 01bet becomes aware that personal data has been collected from an individual under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the 01bet Platform, please contact us immediately using the details in Section 14.

The 01bet Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 01bet Platform and does not cover the privacy practices of any third-party websites or services that you may access through links on our Platform.

01bet is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access before providing them with your personal data.

01bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.

The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised. Your continued use of the 01bet Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must cease using the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how 01bet is protecting your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 01bet, please contact our Data Protection Officer (DPO) through the following channel:

Email: [email protected]
Subject Line: Data Privacy Request / DPO Inquiry
Operating Hours: Monday to Sunday, 8:00 AM – 11:00 PM (Philippine Standard Time)

When submitting a data subject rights request, please include your full name, registered email address, and a clear description of your request. We will acknowledge receipt of your request within three (3) business days and provide a full response within fifteen (15) business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.